Future Solutions Refund Policy

Future Solutions wants customers to understand exactly what they are purchasing before payment. Because Future Solutions provides customized digital services and may begin work shortly after purchase, refunds are limited.

Nothing in this Refund Policy is intended to remove any refund or cancellation right that cannot legally be waived.

The $399/month plan is billed monthly. Once a monthly billing period begins, the payment for that billing period is generally non-refundable.

If the Customer cancels, future recurring charges will stop in accordance with the Cancellation Policy. Customer generally retains access to paid services through the end of the applicable paid billing period.

The 6-month plan is a prepaid fixed-term service commitment. The total purchase price is $2,094, which represents $349 × 6 months.

Because the payment covers a fixed-term commitment and Future Solutions may begin customized work, the payment is generally non-refundable after work begins. If Customer requests cancellation after work begins, unused portions of the prepaid commitment are generally not refundable except where required by law or where Future Solutions materially breaches the agreement and fails to cure the breach.

The 12-month plan is a prepaid fixed-term service commitment. The total purchase price is $3,588, which represents $299 × 12 months.

Because the payment covers a fixed-term commitment and Future Solutions may begin customized work, the payment is generally non-refundable after work begins. If Customer requests cancellation after work begins, unused portions of the prepaid commitment are generally not refundable except where required by law or where Future Solutions materially breaches the agreement and fails to cure the breach.

If Customer requests cancellation before Future Solutions has begun substantial customized work, Future Solutions may issue a refund at its discretion, less any non-refundable third-party expenses or services already purchased specifically for Customer.

If Customer believes it was charged incorrectly or charged more than once, Customer should contact Future Solutions promptly. Future Solutions will investigate legitimate billing errors and correct confirmed duplicate or erroneous charges.

If Future Solutions materially fails to provide the contracted service and does not reasonably correct the issue after receiving written notice, Customer may be entitled to remedies provided by the Customer Agreement or applicable law.

Refund requests should be submitted to chris@futuresolutions.company and include:

• Customer name
• Business
• Email
• Phone
• Plan purchased
• Date of purchase
• Reason for request

Future Solutions will review the request and respond within a reasonable period.